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FAQ
  • I put my deposit in! Now what?
    Congratulations on your CryoBuilt purchase! Here’s what happens next to get you up and running. 1. Initial Contact Shortly after placing your order, a member of our logistics team will reach out to begin coordinating your installation. They’ll set up a virtual walkthrough to assess your space and make sure everything is prepared for a smooth setup. 2. Virtual Site Walkthrough and Spatial Planning During the virtual meeting, the CryoBuilt team will guide you through every detail of spatial planning to optimize your setup. This includes an electrical consultation to ensure your chamber’s specific power needs are met. 3. Online Training Links Next, you’ll receive links to our comprehensive online training program, designed to fully prepare your team. With this training, everyone will be ready to operate the chamber smoothly from day one.​ 4. Freight Delivery and Installation Our dedicated freight team will bring your chamber to your location. Installation takes about 3-4 days, and we typically schedule it around two weeks before your grand opening to give you plenty of time to get accustomed to the system. 5. Welcome Pack and Marketing Materials As part of your CryoBuilt package, you’ll receive a welcome pack with essential gear like headbands, headphones, gloves, and a mask. Additionally, we’ll provide marketing materials to help you promote your new cryotherapy services effectively. ​ With CryoBuilt’s seamless support, from initial contact to setup and beyond, you’ll be ready to launch your cryotherapy offerings confidently and on schedule. Welcome to the CryoBuilt family!
  • What is the lead time?
    We are currently shipping units every week and strive to keep a lead time of 60 days or less! Contact us today to see how quickly we could get your system to you!
  • How to use my CryoBuilt Chamber
    Welcome to the world of cryotherapy! If you’re ready to start using your CryoBuilt chamber, follow these simple steps to ensure a safe and effective session. Step 1: Gear Up Before stepping in, make sure you’re dressed in the essentials: shoes, gloves, ear coverings, and an optional mask. This gear keeps you comfortable throughout your session by protecting sensitive areas from the extreme cold. Step 2: Set Your Preferences Once you’re ready, approach the chamber’s control screen. Select your session level, desired temperature, and even the color of the chamber lighting. For a more personalized experience, you can connect Bluetooth headphones for your favorite tunes. Step 3: Start Your Session Hit the ‘Begin Your Session’ button. You’ll have a 15-second window to enter the chamber, allowing you to comfortably step inside before the session begins. Step 4: Follow the Lights Once inside, colored lights guide you through the session duration. When the lights fully change colors, that’s your signal that your session is complete. Step 5: Exit and Confirm After your session, step out of the chamber and press the ‘Chamber Safe’ button on the control screen. This important step lets the system know you’ve safely exited. If the button isn’t pressed, the chamber will automatically sound an alarm, shut down, and release ambient air to safely open the door. ​ And that’s it! You’re now ready to enjoy the benefits of cryotherapy with CryoBuilt.
  • What are the operating hours of CryoBuilt?
    CryoBuilt operates 7 days a week with the office open from Monday to Friday, 4am to 7pm, and online only Saturday and Sunday from 4am to 7pm.
  • What financing options does CryoBuilt offer for its products?
    CryoBuilt provides various financing options for its products, allowing customers to choose the best payment plan that suits their needs.
  • What warranty options does CryoBuilt provide for its products?
    CryoBuilt offers comprehensive warranty options for its products, ensuring customer satisfaction and peace of mind.
  • What safety features does CryoBuilt offer?
    CryoBuilt’s all-electric system provides an ideal alternative to nitrogen-based chambers, allowing users to benefit from whole-body cryotherapy without compromising safety. In an electric chamber, users can safely experience extreme cold temperatures with full-body exposure, including their head. This added full-body exposure is not only safer but also allows for enhanced wellness benefits, as the head and neck area receive the same cooling effects as the rest of the body. With full exposure, CryoBuilt chambers stimulate a greater physiological response, promoting circulation, cell regeneration, and immune support across the entire body. ​ Additionally, CryoBuilt’s electric system is easy to operate, requiring minimal setup and safety protocols, which reduces the chances of accidental mishandling. This makes CryoBuilt an excellent choice for gyms and wellness centers looking for safe, efficient recovery solutions. CryoBuilt’s Commitment to Safety Safety is CryoBuilt’s top priority, and the brand’s electric cryotherapy chambers are designed with built-in safety measures to ensure a secure experience for every user. Temperature control and session timing are regulated by advanced technology, and users are guided through each step of the process for a comfortable and effective session. Moreover, CryoBuilt’s chambers are constantly ventilated with breathable air, ensuring that there’s no risk of oxygen depletion or hazardous exposure. CryoBuilt’s electric cryotherapy chambers offer a cutting-edge solution that aligns with high standards for safety and user experience. By adopting CryoBuilt, wellness facilities can provide the therapeutic benefits of cryotherapy without the risks associated with nitrogen, making it a more accessible and worry-free option for members. ​ In a market where safety and innovation go hand in hand, CryoBuilt stands out as the electric cryotherapy chamber that combines performance, user safety, and cutting-edge technology. Whether you’re a wellness enthusiast or a gym owner, CryoBuilt’s nitrogen-free chambers provide the confidence you need to fully enjoy the benefits of whole-body cryotherapy safely and effectively.
  • How is cryo different than cold plunge?
    In the world of athletic recovery, few debates are as "chilling" as Cryotherapy vs. Cold Plunge. Both use cold to boost recovery, but their differences could be the deciding factor for your routine. 1. Temperature Differences Cryotherapy uses temperatures as low as -165°F for short bursts (2-3.5 minutes), triggering a rapid skin response that cools the body by around 40°F. This extreme cold initiates a range of benefits, including improved circulation, cell renewal, and a detoxifying effect as blood rushes to vital organs. ​On the other hand, cold plunges are more about endurance, lasting from 30 seconds to 15 minutes with water temperatures between 35°F and 65°F. This immersion leads to a 25°F drop, delivering targeted muscle recovery and often used in contrast therapy. 2. Comfort & Safety Cryotherapy provides a quick, controlled cold experience without the risk of hypothermia. Cold plunges, while beneficial, may freeze muscle tissue if prolonged, making it essential to monitor time. 3. Ease of Use & Maintenance Cold plunges require the user to get wet and cause various health & safety concerns regarding cleanliness of water, slip & falls, and the need to change into and out of wet clothing. Cryo chambers on the other hand, do not require the user to get wet or have any contact of skin or body parts with the product, allowing for a much easier, more enjoyable experience, with less maintenance. When cold water touches your skin, it is very uncomfortable, especially compared to cold, crisp, dry air. In short, both are great, but Cryotherapy is a more comfortable, effective, and enjoyable, luxurious experience. Here is a full article breaking this down in depth: https://www.cryobuilt.com/post/cryotherapy-vs-cold-plunge-a-cold-debate#:~:text=Cryotherapy%20cunningly%20simulates%20a%20freezing,stays%20in%20for%20too%20long.
  • How cold do CryoBuilt chambers get?
    The interior cabin temperature is adjustable from feeling like -145F to -175F. These settings can be adjusted for each client/user for a personalized cryo session.
  • How much do these systems cost?
    The current system prices are displayed on the product pages and CryoBuilt store. Prices include a minimum 1 year all-inclusive warranty, pre-shipment logistics, site planning, & basic shipping & installation.
  • What is the difference between models
    CryoBuilt offers several different models and trim package options to allow you to match your needs and budget for the best possible cryo chamber option for YOU. The Everest line of cryo chambers from CryoBuilt includes the Peak, Ridge, Pinnacle, and Summit. Of the Everest models, the Peak and Ridge are the most popular, offering various trim packages to fit any need and budget. Everest trim packages include the Alpine and Vista packages. The Alpine package focuses more on necessities such as temperature and performance while being budget friendly. The Vista package is a fully loaded package with all of the bells and whistles at a more premium price for those that want the best of the best! For more information on our various models, including new releases, check out our products page here; https://www.cryobuilt.com/products
  • Can these systems be customized?
    Yes! We offer hundreds of color options as well as interior and exterior skins and textures. We can also alter the size and orientation of any system to fit your location.
  • What is the CryoBrain?
    The CryoBrain is the mechanical part of the system that you don't see but does most of the work to cool your chamber and communicate back with our tech support team and your app.
  • Do I need a separate room for the CryoBrain?
    We can certainly accomodate installing the CryoBrain in a separate room such as a machine room, or the CryoBrain can be placed directly next to the chamber, up to you!
  • What is included in the warranty?
    Our warranty and service plans are all-inclusive of all parts, labor, shipping, remote monitoring, tech support, hardware/firmware updates, and more! We also have technicians in every city and state in the US so you wont have to wait around for service when you need it!
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